Poshtels, gastrotels and Wiggo – UK holidays in 2014

By |December 24th, 2013|

A new year is nearly upon us and, as is customary, VisitEngland have offered their thoughts on the expected new trends for UK holidays in 2014.

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World Cup room rates increase by as much as 148%

By |December 23rd, 2013|

Football fans won’t just be celebrating the dawn of a new year next week, they’ll also be raising a glass to the start of a year which includes the biggest football tournament on Earth. But, as everyone starts preparing travel plans for the 2014 World Cup, what can those heading to Brazil expect to pay for a hotel room?

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Boutique hotels in 2014: what to expect

By |December 19th, 2013|

The boutique hotel sector is one of the most fascinating and varied in the hospitality industry. With Christmas now less than a week away and New Year celebrations to follow, we take a look at some expected boutique hotel trends for 2014.

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Twitter trials ‘Nearby’ feature and it could benefit hotels

By |December 18th, 2013|

Legend has it that Twitter is currently testing a new feature called ‘Nearby’. Leveraging the information provided by users who have shared their location, Nearby aims to connect people with nearby tweets even if those posting aren’t being followed.

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Has the smartphone become a mobile travel agent?

By |December 17th, 2013|

There’s no doubt about it, mobile devices are now nestling in virtually everyone’s pocket, bag or purse. The rate with which smartphones and tablets have made their way into our lives is staggering. But how do they affect the habits of those indulging in the hospitality industry?

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Front desk tips for up-selling

By |December 16th, 2013|

‘Up-selling’ is a phrase which has made it’s way swiftly into the hospitality industry. Principally, it refers to the practice of pro-actively selling additional products or services after the consumer has chosen their initial purchase. The aim is to surprise and engage them with what else is on offer and it’s a tactic which can work fantastically for hotels.

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What will guests want in 2014? TripAdvisor thinks it has the answer…

By |December 13th, 2013|

TripAdvisor has published the results from its latest TripBarometer survey and, unfortunately, it seems that guest expectations are often at odds with hoteliers’ offerings.

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Research suggests hoteliers are missing a trick with direct bookings

By |December 12th, 2013|

New research has thrown light on the possible savings guests can make when booking via online travel agencies (OTAs), rather than directly with the hotel.

The findings are likely to have revenue managers reaching for their rate strategy to ensure direct bookings aren’t being lost to OTAs.

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Personalised Street Views come to Google Maps

By |December 10th, 2013|

Google has been busy with its Maps service again. This time, they’ve been tinkering with Street View, and they’re making it a whole lot easier for users to tailor the map to suit themselves.

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Welcome Anywhere: an overview of the user interface

By |December 9th, 2013|

We’ve recently made some big changes to Welcome Anywhere. It is due to come out of beta very soon and our team are working hard to ready it for public release.

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