Welcome to exhibit at Lakes Hospitality Show

By |January 31st, 2014|

We are delighted to announce our attendance at the Lakes Hospitality Trade Show on 25th and 26th February, 2014.


70 million people use Pinterest – how could it benefit your hotel?

By |January 23rd, 2014|

Pinterest is a social media service which allows users to create virtual pinboards to which they can pin images discovered on the web. It is also an untapped marketing tool for hoteliers.


Welcome Anywhere officially launched!

By |January 22nd, 2014|

We are delighted to confirm that the new Welcome Anywhere booking system is officially out of beta!


Over half of emails are now opened on mobile devices

By |January 16th, 2014|

In 2013, the mobile revolution finally made its first significant dent in email. According to reports, over half of all emails are now opened on mobile devices. 2014, therefore, is certainly the year of the responsive email. Is your hotel ready?


VisitEngland ushers in 2014 with two new board members

By |January 13th, 2014|

As another year dawns, new faces have appeared at VisitEngland. The board, which is chaired by Penelope Lyttelton, Viscountess Cobham, has appointed two new members from ‘solid tourism background[s]’.


Online bookings increase by 57% in 2013

By |January 6th, 2014|

According to recent reports, the annual average occupancy level in London hit 83% during 2013. That is despite a somewhat roller coaster of a year for the hospitality industry which featured a slow start for the capital and rather unfair comparisons with 2012’s Olympic-fuelled figures.


Joey Essex and pet spiders: what hotel guests leave behind

By |January 2nd, 2014|

For most hoteliers, the fear of a poor review on TripAdvisor is usually top of the list when it comes to what they’d rather guests didn’t leave behind. However, a recent report by Travelodge has confirmed there are far worse things that can be left once a guest has departed, such as huge spiders and even Joey Essex.


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