Blog of the week: Expedia and cozy up to Red Lion Hotels (Skift)

By |August 26th, 2016|

It’s not often you hear of a love-in between OTAs and hotels, but that’s exactly what appears to be the case with Expedia, it’s sister site and Red Lion Hotels.

In our blog of the week, Skift reports on how two giants of the OTA world are now offering Red Lion Hotels’ member-only rates. What’s more, […]

The changing face of hotels: 5 new guest habits you’ll have to embrace as a hotelier

By |August 25th, 2016|

We’re forever being told that the hotel industry is changing at a rapid pace, but what does that really mean?

Is it the increasing influx of celebrity-owned and endorsed properties? What about the meteoric rise of services such as Airbnb? And are online travel agencies really set for world domination (if they haven’t already achieved it)?

Sometimes, […]

How to lure Pokémon Go hunters to your hotel

By |August 18th, 2016|

The Pokémon Go craze shows no sign of slowing down, despite what is a no doubt significant swathe of the world’s population hoping for a reduction in the number of zombie-like Pokémon hunters wandering into oncoming traffic.

Take a look at hotel finder website AllTheRooms, for example – they’ve set up a specific page dedicated to […]

Welcome Anywhere update: new group booking, forecast reporting and no-show functionality

By |August 16th, 2016|

Just like Usain Bolt striding confidently ahead of the young pretenders, Welcome Systems has released yet another impressive update for the Welcome Anywhere hotel booking system.

There’ll be no cheeky grinning while crossing the line, though – we’ll leave that to the peerless Mr Bolt.

It was another bumper selection of updates for Welcome Anywhere users this week, as we launched several […]

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Blog of the week: TripAdvisor advertising a “gutsy step” for hotels (Triptease)

By |August 12th, 2016|

Never heard of advertising your hotel on ‘Metasearch’? Confused about TripAdvisor’s InstantBooking feature? How about further exploring the ability to tempt guests to book direct by promoting loyalty schemes?

Today’s blog of the week is a video piece by the guys at Triptease and offers some fascinating thoughts on the above topics. Could TripAdvisor be the unlikely […]

How PR can help your independent hotel

By |August 11th, 2016|

Public relations (PR) in the hotel sector is all about raising your profile and enhancing your reputation by achieving free (or ’earned’) media coverage.

The great advantage of learning how to ‘do’ PR is that you start to tell your story in an effective way that can prove highly attractive to guests and help establish a […]

Blog of the week: the most common hotel complaints (Clockwork)

By |August 5th, 2016|

If you’re a hotelier, you’ll know that barely a week goes by when a guest doesn’t take it upon themselves to point out a failing in your lovingly-crafted accommodation experience. A leaky tap, poorly-located breakfast table or the inability to tune into Sky Sports 4 are the kind of complaints that will rear their heads […]

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