The MD’s blog: Walk 500 miles? I’ll even put up with ‘locker people’ for our critical partners!

By |December 22nd, 2016|

It’s a small world, isn’t it?

I don’t mean that I know your next-door neighbour or went to school with your aunt – I’m referring to the fact that the world is literally quite small. Or so it appeared to me this week when I left Birmingham and arrived in Amsterdam an hour or so later.

Sure, […]

When was the last time you updated your tariff? The (really) simple guide to B&B rate management

By |December 15th, 2016|

How often do you update your room tariff? Does it reside on the check-in counter, laminated and curling slightly at the edges? Or is it something you constantly monitor, change and adapt to fit market conditions and demand?

Bearing in mind this post is labelled ‘B&B rate management’, it may sound like we’ve inadvertently strayed into […]

The smart way to reduce OTA commissions

By |December 9th, 2016|

For far too long, online travel agencies (OTAs) have been considered a ‘necessary evil’.

We think that’s a little unfair.

However, before we duck behind the safety of the sandbags once more, we’ll explain why we think they deserve a slightly less critical eye…

Granted, OTAs often charge significant sums for the privilege of sending bookings to hotels, […]

Blog of the week: JD Sports bets on Brexit (The Telegraph)

By |December 2nd, 2016|

It’s been quite a year, hasn’t it? And, with so much political uncertainty hanging in the air, you’d be forgiven for scouring the news headlines for something – anything – positive to brighten your day a little.

As is often the case, you need to dig a little deeper, but when you do, there are signs of […]

4 reasons OTAs can benefit revenue management in hotels

By |December 1st, 2016|

Not so long ago, combining the phrase ‘online travel agency’ with ‘revenue management’ would have referred principally to the process of scouring every agency website for competitor room pricing in a bid to get a feel for the market.

Unfortunately, and as any revenue manager will tell you, that simply isn’t a particularly efficient away to […]

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