Blog of the week: Hotel Industry Pushes Back Against Airbnb (Travel Market Report)

By |March 31st, 2017|

In the blue corner, we have the American Hotel & Lodging association. In the red corner, we have Airbnb.

And, boy, is the fight intensifying.

A recent study found that 40% of Airbnb’s total national revenue came from hosts who rent out two or more units. This, experts say, proves that the alternative accommodation service has created a business platform […]

The 6 most important factors of PCI compliance

By |March 29th, 2017|

A 2015 report by U.S. network giant Verizon found that companies were ‘getting better’ at PCI compliance, despite 80% of organisations continuing to fail their interim assessment.

How’s your hotel doing on the PCI stakes? More importantly, do you even know what we’re referring to?

If you’re reading this post with a furrowed brow and vague recollection […]

Webinar: Processing Card Payments at Hotels

By |March 29th, 2017|

What you NEED TO KNOW about PCI compliance
A Welcome Systems Ltd Webinar
When: 8th May 2017, 10:30am (UK time)
The handling and storage of payment cards is a thorny issue within the hospitality sector and there is confusion as to how payment cards should be handled, leaving businesses offering accommodation feeling vulnerable to penalties.

There are mixed messages […]

Blog of the week: Hotel industry should be prioritising data (The Caterer)

By |March 23rd, 2017|

We live in a world dominated by big data. It’s everywhere, thanks to social media and the many ways in which services like Google collect and use our personal information.

From a hotelier’s perspective, data can be an incredibly powerful ally and enable a number of marketing methods that simply weren’t possible a few short years […]

New sales head joins Welcome Systems Ltd

By |March 22nd, 2017|

Welcome Systems Ltd has appointed Hefin Morris as Head of Sales to manage an influx of new business from its independent hotel, restaurant and pub clients.

The Northamptonshire hospitality booking software business recently moved from Pitsord to larger premises at Moulton Park as part of an expansion to support its growing list of several hundred clients […]

MD’s blog: hoteliers should ignore stratospheric tech predictions at their peril

By |March 22nd, 2017|

When I was an 11-year-old kid in the seventies, we had a book club at school. Every month, we’d be given a pamphlet from the incomprehensibly-named ‘Scholastic Book Services’ (I thought it must have been the same company my mum bought her corn plasters from) and asked to choose a book for delivery next month. […]

Is the GDS too big for small hotels?

By |March 15th, 2017|

Much like the financial industry, the hospitality sector is rather fond of an acronym or two, despite widespread confusion as to what any of them actually stand for. ‘Global distribution system’, for example, is more typically known as ‘GDS’, even if its purpose is often misunderstood.

One of the most common misconceptions about the GDS is […]

4 ways Airbnb might impact the hotel industry

By |March 8th, 2017|

In July 2016, Airbnb surpassed 100 million guests – a figure industry commentators suggested would only exacerbate the youthful accommodation business’s mounting growing pains.

Valued at over $30 billion, Airbnb is now worth as much as industry stalwarts Hilton and Hyatt combined. Not bad for a San Francisco-based internet business that quietly began operating in 2008, […]

5 things any hotelier can do to improve the in-room guest experience

By |March 2nd, 2017|

We already know that the modern guest wants far more than just a bed for the night. They’re looking for a hotel experience that will tempt them to return and recommend the property to their friends, family and colleagues.

If you’ve already taken the desires of the modern guest to heart by developing a new rate […]

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