How to turn your hotel into a specialist accommodation provider

By |September 29th, 2017|

If you’re sniggering at the back having read the title of this blog post, we should perhaps point out that by ‘specialist accommodation provider’, we’re not referring to the practice of offering hotel rooms by the hour.

However, the hoteliers promoting the use of their properties for such erm… endeavours… may well have a point.

Bear with […]

Podcast – Finding time for (proper) rate management (featuring Right Revenue)

By |September 21st, 2017|

In episode 3 of the Welcome Systems podcast, we invite founder and CEO of Right Revenue, Adrienne Hanna, to unpick the contentious subject of rate management for hotels.

This fascinating insight into what is often considered the ‘dark art’ of hotel management asks one of the industry’s foremost experts in the field the following questions:

What’s the […]

Welcome and Checkout partner to support Channel Islands’ hoteliers

By |September 20th, 2017|

We’re delighted to announce that we have appointed Checkout (CI) Ltd as the sole agent in The Channel Islands for the Welcome Anywhere hotel booking system.

Welcome Systems’ Managing Director, John Jones, explains:

“As part of our growth strategy we’ve identified a gap in the market. Hotel management systems aimed at large hospitality chains are unprepared to support independent […]

6 hotel industry trends (or bandwagons?) to look out for in 2018 and beyond

By |September 15th, 2017|

You have to be very careful with the word ‘trend’ in the hotel industry.

We’ve seen plenty of supposed hospitality trends come and go. Most recently, we’ve witnessed the expected rise of ‘social travel’ – where strangers with common travel desires use Twitter to pool their resources and travel together – come to nothing.

Then there were the […]

5 GDPR myths debunked for hoteliers

By |September 8th, 2017|

May 2018 will see the arrival of the General Data Protection Regulation (GDPR). And, if your business stores personal data (which, let’s be honest, most do these days), you’ll need to comply – or risk heavy fines.

If you’ve never heard of the GDPR before, this blog isn’t intended to give you the full rundown, because […]

Podcast – Hotel PR: Trumped (featuring More Fire PR)

By |September 2nd, 2017|

In episode 2 of the Welcome Systems podcast, we invite Mark Ferguson from More Fire PR to discuss how hotels can manage their reputation both on- and offline.

Mark tells us what PR is in the digital age and how PR works for hotels. We also discuss the thorny topic of guest reviews and somehow relate […]

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