What is a hotel PMS? A guide for modern hoteliers

By |March 26th, 2018|

If you run a hotel, you’ll probably come across the phrase ‘PMS’ when reading up on the latest innovations that are shaping the industry. And unless it’s properly explained, you might be confused about what this acronym means and which solutions it covers.

If you’re regularly asking “what is a hotel PMS and how can it […]

How To Interact With Guests On Social Media (Without Causing A Stink)

By |March 22nd, 2018|

There are two types of people in the world; those who can’t stand social media, and those who’ve already stopped reading halfway through this sentence to check their Twitter feed.

Whichever camp you fall into (you are still reading this, right?!), you can’t ignore the power that these platforms wield, especially if you run a hotel.

In […]

MD’s Blog: Helping the fearful – why we need an industry standard for the non-tech natives

By |March 21st, 2018|

A little while ago I was at a hotel trade show. You know the type of thing – a huge, bustling venue with vendors displaying everything from bath tubs to telephones, sheets to lamps and smart TVs to safes. We were there, of course, to promote our Welcome Anywhere PMS.

We meet some wonderful people at […]

5 Hotel Chain Tech Trends That May Head the Way of Independents

By |March 13th, 2018|

It sometimes feels like the big boys of the hotel industry get to play with the tech toys before anyone else. And while the upfront cost of investing in cutting edge systems can be an obstacle for independents, trends tend to find a way of trickling down… eventually.

If you consider yourself to be a tech-savvy […]

How to Limit Your Hotel’s Impact on The Environment

By |March 9th, 2018|

For some guests, a visit to a hotel is an excuse to forgo their usual frugal behaviours and take full advantage of the facilities available to them.

Whether blasting the air con at max, charging all their devices at once, running a piping hot bath or getting fresh towels every 24 hours, eco-friendly habits go out […]

5 Ways To Raise Hotel Guest Engagement At Your Independent Hotel

By |March 5th, 2018|

If you run an independent hotel, guest engagement is essential. You’ll want to build a relationship with your customers so that they remain loyal after their first visit.

This is easier said than done, especially if you’re not a natural marketing whiz kid. And you need to strike the right balance between building your brand and […]

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