Benefits

Welcome Anywhere is a web-based hotel booking system that is constantly innovating. It’ll replace your old PMS or paper diary, but it goes much deeper than that. Welcome Anywhere will help you deliver a memorable guest experience and allow you to reclaim your time.

Communication Suite

Put yourself fully in charge of the guest journey with Welcome Anywhere. Automated pre- and post-stay emails and SMS messages, personalised confirmations and data export; you’ll find everything conveniently at your fingertips.

Key features

  • Create, preview and edit all guest communication
  • Send via email, print, SMS
  • Send manually or create automated responses
  • HTML ready

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Channel Manager

Broadcast your availability to the world’s largest online travel agencies. With Welcome Anywhere, you can reach more guests than ever before and reclaim time lost to manual allocations and rate management.

Key features

  • Instantly sends your availability and prices to OTAs and keeps them updated automatically
  • Automatically adds bookings to your Welcome Anywhere booking chart
  • Quick to configure and easy-to-use
  • No need to manually adjust OTA extranets – ever again!

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Online Booking

Welcome Anywhere includes direct online booking as standard. If people can book via your hotel website, they will, so why not allow them to do so in the most exciting, engaging way possible?

Key features

  • Highly configurable – slots seamlessly into your existing hotel website
  • Guest-centric design for the best booking journey
  • Responsive design for immediate compatibility with any web-enabled device
  • More than just rooms; Welcome Anywhere will help you cross-sell and up-sell during the online booking process 

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Performance Reporter

In a world where data is an invaluable business asset, Welcome Anywhere delivers enterprise-standard reports that are easy-to-use and which will provide the insight you need to grow your hotel business.

Key features

  • Availability  and occupancy reporting
  • Full historical reporting and forecasting
  • Review and identify trends in customer spend
  • Track and measure your key performance indicators (KPIs) such as ADR, REVPAR, Market Cost and TREVPAR 

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Front Desk Services

From front desk PC to the smartphone in the palm of your hand, Welcome Anywhere provides a live booking chart, guest billing, housekeeping and everything else you need to run a flawless hotel operation.

Key features

  • Configurable booking chart
  • Group bookings with booker’s portal for easy guest access
  • Arrivals, departures, in-house and catering lists to satisfy every department
  • Guest ledger accounts, and highly detailed end of day/night audit
  • Links with countless payment gateways including Barclays ePDQ, PayPal and Worldpay 

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