New Year’s resolutions for independent hoteliers

So, here it is; 2019. Another new year. Time to pack away the Christmas tree (unless you’re doing the whole ’twelve days’ thing), and start the new year with a bang.

But how do you do that as a busy independent hotelier? With chain hotels continuing to pop up everywhere and brands such as Airbnb redefining […]

By |January 3rd, 2019|Managing a hotel|0 Comments

Podcast: How to be a successful hotelier in the digital age (feat. Stoberry House and Knockendarroch)

In episode 12 of the Welcome Systems podcast, we’re joined by two award-winning hoteliers – Frances Meeres Young of Stoberry House and Struan Lothian from Knockendarroch Hotel and Restaurant.

Having both picked up prestigious awards from the Good Hotel Guide this year, we decided to quiz Frances and Struan on what it takes to become a […]

By |December 20th, 2018|Managing a hotel, Podcasts|0 Comments

4 ways to gain more direct bookings for your hotel in 2019

Online travel agencies aren’t going anywhere – let’s get that particular fact out of the way immediately. That means savvy hoteliers will continue to pay commission for the new bookings generated by sites such as Booking.com.

But that’s not a bad thing. You see, if you’re running one of the latest channel managers for hotels, you’ll […]

What do hotels want for Christmas? The answers are in…

A couple of weeks ago, we asked UK hoteliers what they’d like to buy their hotels for Christmas.

It only seemed fair. After all, on the 25th December, we all get to open our own presents – so why shouldn’t the fabulous hotels that can be found in every nook and cranny of this country get […]

By |December 11th, 2018|Managing a hotel|0 Comments

Hotel technology fraud in the digital age: three things you should consider

A recent story that’s shocked the hotel industry is the data hack at Marriott’s Starwood division. Affecting over 500 million customers, the cyberattack resulted in email addresses, passport information and, most worryingly, encrypted credit card data being compromised.

When news stories like this emerge, it’s a reminder that any hotel is at risk of fraud. A […]

By |December 7th, 2018|Hotel technology|0 Comments

What does your hotel want for Christmas (and 3 tips for bringing in more festive guests!)

It’s that time of the year again…

The time of the year when we all say, “I can’t believe it’s nearly Christmas!”. And, if you’re a hotelier, it’s often a time for panic as you realise you haven’t given the festive season enough thought when it comes to attracting last minute guests.

But before we explain how […]

By |November 28th, 2018|Hotel marketing|0 Comments

Is Alexa for Hospitality worth it for independent hoteliers?

Originally released in 2014, the Amazon Echo (more readily referred to as ‘Alexa’) is now a common fixture in homes across the world.

Cast your mind back to your last few visits to friends and family and it’s almost guaranteed that at least one of them will have attempted to wow you with their digital home […]

By |November 20th, 2018|Hotel technology|0 Comments

Podcast: Savvy hospitality – using personal tech to drive efficiency in hotels

In episode 11 of the Welcome Systems podcast, we talk to founder and CEO of Flexkeeping, Luka Berger about how hotels can become more efficient and productive by using the technology that dominates our personal lives. We also touch on our favourite topic, Brexit, and consider how UK hotels can overcome the language barriers that […]

By |November 13th, 2018|Hotel marketing, Podcasts|0 Comments

Top hotel marketing trends to look out for in 2019

With 2019 but a whisker away, it’s time for every savvy hotelier to start thinking about their marketing plans for the new year.

Marketing trends are advancing as quickly as the technology that powers them, but that doesn’t give you an excuse to lag behind if you operate a busy independent hotel.

To make your job a […]

By |November 7th, 2018|Hotel marketing|0 Comments

The simple Google Analytics guide for hoteliers

You’re a modern, savvy hotelier, which means you’ve got a website with an awesome online booking portal. Obviously.

It also means you understand what Google Analytics is. You’re aware that it provides vital insight into the way in which visitors interact with your hotel’s most important web presence. You also know that it offers data that […]

By |November 2nd, 2018|Hotel marketing|0 Comments

Request a free quote

A real person will
answer the phone

Call Us

Chat with our
specialists

Chat Now

Complete this form
and we'll
set up a meeting

Email Us