“We started five years ago and were completely new to the hospitality sector. We had to look at everything to do with a hotel business from scratch, and we were a bit lost to tell the truth.
“Reviewing our booking needs and looking at the mass of software that’s out there, we quickly realised that we needed to go online, and I’m very pleased that we chose to use Welcome Anywhere.
“If I look at our website now the customer journey is exactly where we want it to be. When a guest books a room the links to third-class agents like Booking.com are seamless.”
“Welcome Anywhere is commission-free and highly affordable. I can now update key information myself, client booking confirmations are fully automated and the system is completely mobile, so I can keep up-to-date using a tablet or smartphone even when I’m out of the office.
“Welcome Anywhere is also integrated with the online travel agencies (OTAs), cutting out any risk of double bookings and giving me real peace of mind. The new rate manager includes some very interesting features and we’re now looking forward to a busy summer season.”